Online Dispute Resolution
Online Dispute Resolution
ODR Platform/Dispute Resolution Procedure
The EU Commission provides a platform for out-of-court dispute resolution. This gives consumers the opportunity to initially resolve disputes in connection with their online order out of court.
You can find the dispute resolution platform here:
http://ec.europa.eu/consumers/odr/
Our email for consumer complaints is: info@sauna4seasons.de
We are neither willing nor obliged to participate in a dispute resolution procedure before a consumer arbitration board.